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Privacy & Cookies Policy

This privacy policy explains how Revive Wild Sauna will process the data relating to you that you provide to us, or that we may collect, when you visit our website at www.revivewildsauna.co.uk (“Website”) or book an experience through the booking system Acuity Scheduling, part of Squarespace.

How we get your personal information

Most of the personal information we collect and process is provided to us directly by you:

*When you contact us about making a private booking, either by phone or email.

*When you schedule an appointment by booking on through the website,

We collect personal information from you to complete enquiries and bookings, which may include:

*Name

*Email address

*Phone number

*Details relating to your appointment (for example, who referred you)

*Any files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us but do not share this information with any other organisations or individuals. Personal data collected and processed by us will only be shared with our staff as necessary.

How we use personal data

We use the information that you have given us for the following purposes:

*Administration and fulfilment of your sauna experience

*Informing you about any changes to your booking

Marketing

Where we provide you with information about our services or offers (via our newsletters), or if we contact you for market research purposes (such as surveys or feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.

If you have asked to be added to our mailing list, we will provide your details to a third party company called MailChimp that helps us to produce and manage our newsletters. We provide these communications on the basis that you have asked to receive these.

If you change your mind, you may opt-out at any time via the unsubscribe feature that appears in our emails or by contacting us at info@revivewildsauna.co.uk.

Your data protection rights

You have the following rights over the way we process personal data relating to you:

*to ask for a copy of data we are processing about you and have inaccuracies corrected;

*to ask us to restrict, stop processing, or to delete your personal data;

*to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

To make a request in relation to any of the aforementioned rights, please contact us at info@revivewildsauna.co.uk.

Contact

Questions, comments and requests in relation to this privacy policy are welcome and should be addressed to info@revivewildsauna.co.uk

Changes to this Policy

This privacy policy may be updated from time to time. We will notify you of any changes to our privacy policy by posting the new privacy policy on our Website. You are advised to consult this privacy policy webpage regularly for any changes.